Privacy Policy
About Us
Forlods is a platform for planning and managing parties and events.
Scope of Forlods Services
- Creation, management, and planning of events
- Invitation tool for inviting the user’s guests
What Categories of Personal Data We Collect
We collect different types of data about you. Below you can see the categories we collect:
- Contact and identification information: Name, email address, phone number, and address
- Payment information: Card details, payment history, and billing address
- Account information: Username, email, and other information you provide when creating your Forlods account
- Cookie, device, and network information
How We Collect Personal Data
Forlods collects your personal data in three ways:
- Data you provide to us: We collect data you share with us by submitting forms, filling in fields on the platform, or commenting on social media.
- Data we collect when you use Forlods: When you set up or manage an event on Forlods, we collect data when you log in and add information about guests.
- Data we receive from third parties: Sometimes we receive data from third parties, such as payment providers or vendors you interact with via Forlods.
Why We Use Your Personal Data
Forlods uses your personal data for several purposes, all based on lawful grounds.
To provide or operate our services. We use your personal data to run Forlods, including:
- Identifying you as a user
- Charging for the services you use
- Ensuring that Forlods functions from a technical perspective
- Resolving issues and any complaints
- Keeping you informed about any changes to our services
Legal basis:
1. GDPR Art. 6(1)(b) – Performance of a contract, where we process your data to fulfill our obligations under our contract with you when you sign up to use our services.
2. GDPR Art. 6(1)(f) – Legitimate interest in providing you with access to ancillary services while ensuring our platform functions correctly and that you are informed about any significant changes.
Categories of data:
- Contact and identification information
- Account information
- Cookies, device, and network information
- Communication
- Payment information
Retention period:
- Data is stored as long as you are a customer of Forlods. However, your data will be deleted if your account has been inactive for 12 months.
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### To improve our service
Your data is used to further develop our services, communication, and marketing. This includes:
- Comparing different types of data, such as browsing behavior, for statistical analysis. This enables us to understand which parts of the platform are popular and functioning properly, and which parts need improvement.
- Conducting qualitative research that gives us insight into which features you want us to build or improve.
Legal basis:
- GDPR Art. 6(1)(f) – Legitimate interest in improving user experience and satisfaction, contributing to maintaining and growing our customer base.
- GDPR Art. 6(1)(a) – Consent, which you provide by accepting our behavioral and functional cookies.
Categories of data:
- Usage information
- Contact and identification information
- Account information
- Cookies, device, and network information
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Communication regarding activities on events
We use your personal data to remind you about activity or inactivity on events you either manage or participate in.
Legal basis:
- GDPR Art. 6(1)(f) – Legitimate interest in improving user experience and satisfaction, contributing to maintaining and growing our customer base.
- GDPR Art. 6(1)(a) – Consent, which you provide by accepting our behavioral and functional cookies.
Categories of data:
- Usage information
- Contact and identification information
- Account information
Retention period:
- Up to 36 months from the date of collection or 36 months after the event ends, whichever is later.
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Who We Share Your Data With
We share your personal data with other companies in order to better serve you and deliver our services.
- Service providers to Forlods: We share your data with other online services to better serve you and deliver our services.
- Vendors cooperating with Forlods: When you contact a vendor via Forlods, we share your personal data and information about your event, including your guests, with the vendor.
International Data Transfers
Where possible, we use European suppliers and aim to process your data within the EU/EEA. However, in some cases we must use a supplier located outside this area. When this happens, we take special measures to ensure your data receives an adequate level of protection. This includes:
- Implementation of the EU Commission’s Standard Contractual Clauses
- Choosing service providers located in countries recognized by the EU Commission as providing an adequate level of data protection
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How Long We Store Your Data
The information you share with Forlods is stored for as long as necessary to fulfill the specific purposes for which it was collected or for as long as the law requires us to store it.
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How We Protect Your Data
First and foremost, we protect your information by limiting the collection of personal data as much as possible. We also restrict internal access to your data so that only employees who need access in order to perform their tasks can access your data.
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Your Rights and How to Exercise Them
You have the right to control your data and receive information about how we use it. Your rights are described below. To exercise your rights, you can send an email to privacy@forlods.com.
You have the following data protection rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability: You have the right to request a copy of your data in a machine-readable format and to transfer it to another recipient. This right applies to personal data you have provided to us and which we process based on consent or performance of a contract.
- Right to object: You have the right to object to our processing where it is based on legitimate interest.
- Right to withdraw consent: Where processing of your data is based on consent, you may withdraw that consent at any time.
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Updates to This Privacy Policy
We regularly update this privacy policy. Our use of personal data may change; for example, we may collect personal data for new purposes, collect additional categories of personal data, or share your information with recipients other than those described in this privacy policy.
We reserve the right to change this privacy policy at any time. If significant changes are made to the way we process your personal data, we will inform you before the changes take effect, for example by sending you an email or by providing a clear notice when you access Forlods.